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"mike was a great person to work with. the total experience from the first phone call to the ride out was great. dont waste your time anywhere else. Go to m&s!"
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By: jeremy chambersburg,PA
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"I switched from a metric bike to a 2009 Harley Sportster. All i have to say is, "WOW" I could see a difference right away after leaving the lot. The comfortable feel and just class of a harley. The sales team at M&S were great! The parts department had every accessory I needed right away. I am telling all of my friends to go to M&S the moment they want to buy a bike. They won't be disappointed. Thanks guys for making me a satisfied customer. "
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By: Jason Waynesboro,PA
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"After 15 years of not riding, I purchased a used Harley privately. My first experience with your company was on the phone with Mark Fannin. Mark took the time to answer all my questions and set up a service program to get my bike ready for the road. I've been back several times for additional service and parts purchases. I would like to compliment the staff at M&S for your great atmosphere. I would als like to thank Mark Fannin for all his help and excellent customer service as well as Stew Arndt and Mark Kuhn. When the time comes to purchase a new Harley, this will be done at M&S. Keep up the Good Work!"
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By: Mike Chambersburg,SC
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"John and I have bought 3 bikes at M&S and our salesman was Mike and We would like to Thank him for taking time with us and talking with us before we decided on what bike would be best for both of us. I tell everyone that we talk to about M&S and How great everyone is. We look forward to dealing with Mike and M&S.
Thank You Again
Margie Wallace"
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By: Margie Ranson,WV
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"Very pleased with M&S from day one to the day I picked up my Fat Boy. The staff are all very good at what they do. Sincerly, R. Lacey."
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By: Ronnie Hagerstown,MD
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"This is just a great place to do business. Everyone is friendly and the dealership does so much for the community and for good causes that it is unbelievable. The folks at M&S are just plain old fahioned good people."
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By: Craig Fayetteville,PA
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"THANKS TO EVERYONE THAT MADE THE PURCHASING OF MY M/C THE MOST PLEASUREABLE EXPERIENCE I HAVE EVER HAD. WHEN WE VISIT THE STORE WE ARE MADE TO FEEL LIKE FAMILY AND EVERYONE GREETS YOU BY NAME. RETAILERS IN THIS GREAT COUNTRY SHOULD VISIT M & S AND TAKE LESSONS ON HOW TO TREAT PEOPLE. EITHER BY PHONE OR IN PERSON RESPECT AND MANNERS SHINES. I AM LOOKING FORWARD TO VISITING AND DOING BUSINESS WITH YOU FOR MANY YEARS TO COME. GOD BLESS YOU ALL! "
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By: MORRIS HAGERSTOWN,MD
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"PLEASE ADD A SPECIAL THANKS TO RICK DEBRICK FOR EVERYTHING HE DID FOR ME DURING THE SALES PROCESS;ESPECIALLY THE PLAQUE THAT HE ORDERED. WHAT A SURPRISE!!! "
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By: MORRIS HAGERSTOWN,MD
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"I didn't belive what my friends told me about M&S until I visited them this year. From the time I walked into the doors I felt like part of the family. For the past 4 years I have been ready to buy a Harley but I would always talk myself out of it. This year walking into M&S and talking to Mike, Brian, and the entire team I knew I was ready to do it. When I sign the papers it was like a party with my new family. Everyone that worked there knew I just became part of the HOG family and it was like they knew me for years. This has been one of the greatest things I have ever done and it is going to change my life. Thank you."
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By: Michael Greencastle,PA
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By: Angie Shippensburg,PA
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"A top notch experience. Great sales staff and the delivery of the bike from the service specialist was amazing. Answered all of my questions. Very impressed with the entire dealership! Will highly recommend it to friends."
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By: Troy Chambersburg,PA
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"Thank you for all the help you gave me while I was attempting to decide to purchase a Harley Davidson motorcycle. I had been to 4 different dealerships counting M & S. Most of the Harley salespeople, with the exception of Mike and Rick, did not take me seriously as a potential Harley Davidson customer. I guess I did not look like a typical Harley Davidson owner. Mike welcomed me every time that I came into your store and he even made the comment, a couple of times, that we would take our time and find a bike that was "just right" for me. One time, Mike was not personally available and Rick greeted me the same way, treated me like a potential buyer and couldn't have been nicer. I want to commend you for the way you treated me during the whole decision-making process and the eventual purchase of my "Screamin Eagle Dyna".
I am very satisfied with my purchase and look forward to dealing with M & S Harley Davidson in the future for all my Harley Davidson needs. Thanks again.
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By: Randy HUSTONTOWN,PA
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"Mike Harbaugh was and is my salesman of choice for all my referals, he not only kept me abreast of my purchasing process but headed out any negetive influnces that may have arose. Most of my purchasing process was done over the phone, and when I arrived at the dealership Mike had all the necessary paper work right there ,without having to leave me to retreve anything. Even though I'm not able to come up to M&S Harley-Davidson Dealership as often as I would like Mike always welcomes me by name and asked about my prize(my Harley), all of which make me feel welcome and at home with friends. I even tell the people at the Harley Dealership that I have do my service work how easy it is and was, to do business with the people of M&S."
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By: Lonnie chesapeake,VA
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"25 years of riding (10) bikes later this is the BEST service department that I have ever dealt with. My bike needed a 10,000 mile service, called for a appointment, no excuses my bike was in and out within a day. It didn't sit while the tech that was assigned to it went on vacation and I had to wait until he returned the following week unlike the other place I took it to, nothing else needs to be said.
Thank you for having a GREAT service department and a very friendly, upfront staff. "
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By: Daniel Smithsburg,MD
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"The team at M&S is awesome"
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By: Anonymous chambersburg,PA
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"We have been to most of the Harley dealerships in the four state area since the purchase of my Soft Tail Custom from M&S, March 07. Not because of my dealing with M&S do I say this, but for being there for the local community, being there for the individual, for sales, parts & accessories, up front sevice, for making you fell welcome or should I say, part of the family, M&S Harley Davidson is the #1 Dealer Ship in the area! They are inerested in you and your interests, dreams, and ambitions. If there is a problem, they are working to resolve it ASAP! There is no short cuts with M&S, eveything from thier Staff, Show Room, Service Department, Inside, Outside, is Top Notch and neat as a pin! With M&S its not all about the color green, (unless thats the color of your new bike). I would highly recommend M&S Harley Davidson to anyone who's looking, buying, or just thinking about venturing out on a Harley Davidson Motorcycle."
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By: Dan Mont Alto,PA
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"I rode a friends 99 Ultra and was impressd with the power and handling. So I came in looked around and talked with Sales. After thinking about it for a week, I came back and took a ride on their '07 Ultra demo model that was available and was hooked. Bought one the same day, and picked it up the next.When I came in to pick up the bike I seen it sitting at the door ready to go. After some final paper work I was taken back to the service department where they went over the bike top to bottom explaining all the features, and asking if I had any questions. The way I was treated I will be back often. "
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By: James Chambersburg,PA
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"I just bought a slightly used Fatboy. After an absence of riding for 23 years, I needed EVERYTHING from your apparel Dept. The sales staff was excellent in offering advice and picking out my equipment. I had FUN spending money!"
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By: Dennis Shady Grove,PA
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"Another local H.D. dealer wasn't very concerned or didn't really care about my overheating problem but when I called your service dept they said get the bike in and we will work it in, which they did and had it ready in two days and kept the bike 3 additional days since I went out of town for work. 5 Star Service Dept.
Thanks for being the best,
Danny "
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By: Daniel Smithsburg,MD
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"At the time I took delivery of my bike at M&S in 2005, I was told that I was now "part of the M&S family" and that M&S would "take good care of me". Well, that was certainly not just talk! Now, two years later, I am treated as good as the day I bought the bike. Everyone at M&S always goes above and beyond to ensure my satisfaction. From sales to parts, service, and apparel, I can always count on my questions being answered in a knowledgeable and friendly fashion whether I am spending one dollar or one thousand. In this day and age its great to see a place that truly appreciates your business. You folks are the best!"
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By: Martin Chambersburg,PA
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"Very Impressed with Sales Staff. This was my first bike purchase and after visiting many dealers, this one impressed me the most. I highly recommend a visit to others planning a purchase."
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By: Dalton Martinsburg,WV
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